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  1. Evoko Support
  2. Naso Room Manager
  3. Troubleshooting

Troubleshooting

  • How to turn off/on the Check In option for the Naso?
  • What to check when getting an error message message when trying to claim a Naso panel?
  • What to check when you get the “Whoops that didn’t work” error message when checking in on the Naso panel?
  • What to check when you get a “We're sorry, you have insufficient rights to perform this action.” error when trying to log into the Naso Admin Portal?
  • How do I update the firmware on the Evoko Naso device?
  • How do I collect Naso Device logs from the Naso panel?
  • How do I perform a factory reset on an Evoko Naso?
  • Meetings in Exchange being automatically cancelled?