If users have designated that certain room equipment is broken there are two ways admins can clear the equipment okay for use.
- On the Evoko Naso Panel under the Admin Menu
- Through the Evoko Naso Admin Portal
This article shows you how to clear the broken equipment from the Evoko Naso Admin Portal.
Step 1: Login
Log into the Evoko Naso Admin Portal(https://naso.evoko.se/admin)
Step 2: Navigate to the Naso Device Manager
On the left hand Menu, Click on "Naso Device Manager"
This will open a secondary tab that lists all of your connected devices.
Click on the "Device Name" pertaining to the Room you would like to update. In this exercise we will be clicking on "Support Office"
Step 3: Clear Broken Equipment
After clicking on the device name you will be brought to the device details page. Under "Equipment Management" you will notice that the Computer is has been reported broken.
As an admin you can click on the broken equipment (in this case the computer) and the color should change from Red to standard Grey. This will clear the room of the broken equipment.
When finished, Click on the "Update Button" under Actions. You should now see the changes on the Naso Panel.
Note! You can also report broken equipment from the Naso Admin Portal by selecting the equipment, designating it as red, and pressing update.