When a visitor arrives at a location that has Guava enabled these are the steps they will follow to access the site:
Step 1: Click "Visitor"
The visitor will approach the Guava device (could be a tablet on a stand). They will see a list of options for registering. They should click on "Visitor."
Step 2: Accept Image Use
If camera mode has been enabled in the Naso Admin Portal, the Guava App will take pictures of users to save their details for quicker signing out and future checkin. Before an image can be taken, the visitor must accept or decline the capture and storage of their photo. If declined, then the image is not taken and the user must enter all their details (skip to step 4).
Step 3: Take Photo
The device will then try to take a picture of the user: This will use the native camera functionality.
The user is then shown their image and can choose "Done" to accept or "Cancel" to retake the photo.
If facial recognition is enabled, when the image is accepted the system will then "Verify your face!" This is to check if the persons details are already stored for faster sign in.
Step 4: Enter Details
The visitor must then enter their details and whom they are visiting.
If they have registered before and their face was recognized, then the details will be displayed automatically and only the host name is required.
If the image was not user, facial recognition is disabled, or the visitor has not been recorded before then all fields will be blank and the visitor must enter their details.
The field "Who are you visiting" uses the list of Employee Hosts entered in the Evoko Naso Admin Portal under Visitor Management > Employee Directory.
Step 5: Host Notification
When the visitor enters their details and clicks "NEXT" they will see a confirmation message.
Clicking "CLOSE" then completes the process and the VMS returns to the landing page.
If host notifications are enabled, the selected Host will then receive an email stating the arrival of the visitor. This will include the custom email headers that been selected in the Naso Admin Portal.